Since 2009 the Euro-Mediterranean Regulators’ Group (EMERG) has undertaken an annual benchmark of its member National Regulatory Authorities (NRAs). The results form the basis for the evaluation of the level of approximation of the southern Mediterranean countries (hereinafter also referred to as MENA countries) with respect to the European Framework for the electronic communications sector and the formulation of the Group’s Annual Work Plan.

There are minor changes in the organization of the 2017 Report compared to the 2016 Benchmark report. The 2017 Report seeks to quantify the rapprochement between MENA and European countries by showing the evolution of individual indicators over time. The use of digitization indices (Network Readiness Index, ITU Development Index) has remained unchanged. Like previous reports information about key performance indicators and trends of the telecom sector has also been collected and an update of the regulatory activities of the EMERG members in 2016 and 2017 is provided.

Chapter 1 of the Report is an introduction. Chapter 2 describes main trends in the telecommunication markets (fixed and mobile) in the EMERG countries based on data provided by EMERG members and other sources such as ITU, the World Bank etc. Chapters 3 to 8 focus on regulatory developments (institutional issues, market entrance conditions, consumer issues etc.) in EMERG countries. Finally, chapter 9 includes Regulatory Fiches from Member States that have participated in the survey.

THE REPORT: Final_EMERG_Benchmark_Report_2017

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Outline According to the EMERG Charter, during the plenary assembly the Members have to decide on the following issues, taking into consideration the outcomes from The Contact network (CN) meeting, held in Sarajevo (Bosnia and Herzegovina) on 20-21 February 2018: Appointing the new Chairman and the new Vice-Chairman; Appointing the members of the Permanent Secretariat; […]


The EMERG/Contact network meeting is the preparatory meeting for the 2018 EMERG Activities for 2018.

According to the EMERG Charter, the Members have to discuss the following issues:

  • Discuss the yearly Benchmarking Report, and approve the draft to be presented to the Plenary Assembly;
  • Assess the implementation of the Work-plan and the recommendations and decisions adopted by the Plenary Assembly;
  • Ensure and plan the follow-up of these recommendations and decisions;
  • Discuss the tasks and rules of procedures of the Secretariat and propose modifications to the Plenary Assembly whenever necessary;
  • Follow up on the development, enhancement, and efficient utilization of EMERG website;
  • Study the issues of common interest likely to be the object of debates and discussions during the Plenary Assembly;
  • Propose any document to be approved and/or published to the Plenary Assembly;
  • Propose a draft agenda for the following Plenary Assembly.


In 2018 EMERG also will continue to discuss about EMERG sustainability, considering the outcomes of the Cascais declaration in 2017. The aim is to propose an action plan to the Commission at the Plenary in Cairo (Egypt) heading to a solution that can guarantee the future of the platform after 2019.

Besides, EMERG will collect proposals for the work plan 2018 and volunteers for hosting the workshops and for chairing them as rapporteur.

Last but not least, The CN meeting will collect the volunteers for the Chairmanship 2019 and the members of the Secretariat, considering that AGCOM (as outgoing Chair) and NTRA as Chair 2018 are part of it.

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EMERG just published its annual Benchmark Report on the telecommunications market and regulation in the EMERG countries, comparing the regulatory environment and the market outcomes of the sector in 19 countries of the region: Austria, Croatia, Cyprus, Egypt, France, Germany, Greece, Israel, Italy, Jordan, Lebanon, Malta, Morocco, Palestine, Portugal, Spain, Switzerland, Tunisia and Turkey. The Report is based on questionnaires distributed to all members and answered by 16 countries.

The Benchmark Report collects information about some key performance indicators and trends on f the telecom sector, in particular for the fixed, mobile and broadband markets. Moreover, it also analyses the extent to which countries in the MENA region (Middle Eastern and North African countries), followed the model of regulation developed within the European Union.



ThOn 18th and 19th October EMERG will hold a workshop on OTT regulation, Cross Boarder content portability, Big Data regulation and Key market indicators in Rome, Italy.e workshop will cover different topics, which are of extreme relevance in the electronic communications sector, nowadays.

Regarding the OTT services, the BEREC, (Body of European Regulators for Electronic Communications) , in its report published in 2016, acknowledged that availability of OTT services is also driving a change as for the competitive dynamics and technology scenarios in communication markets.
The BEREC report focuses on the relation between OTT services and electronic communication services aiming at defining the main differences and similarities between the traditional provider of electronic communication services and the new subjects, the OTT.
In 2016, the European Commission proposed the revision of the current regulatory framework, (European Electronic Communications Code), introducing the OTT players in the scope of the Directive, as new market players. In particular, the Code, which is currently under scrutiny, proposes that OTT who provide equivalent communications services to those provided by traditional telecoms operators are covered by similar rules, in the interest of end-user protection. However, the Commission has been careful that such regulation is not extended unduly, but all different emerging models for over-the-top services will be progressively introduced in the scope of the current regulatory framework, in order to ensure a level playing field.
Furthermore, the workshop will provide with some ideas regarding the evaluation of the impact of the OTT services in the electronic communication market in terms of market power and Telco operators’ strategies.
The second session of the workshop will deal with the cross-board content portability, as the right of the consumers to enjoy of contents legally purchased in its country of residence also when abroad. The EU approved recently a Regulation on this regard: Regulation (EU) 2017/1128 of the European Parliament and of the Council of 14 June 2017 on cross-border portability of online content services in the internal market.
As it is for the application of the Roaming-Like-At Home Regulation, also the portability of contents presents some criticisms because on one hand it grants the consumers with the right of have access to the contents purchased in its own country also abroad, but on the other hand there is the need to prevent the circumvention of the Regulation itself leading to a distortion of the market competition.
In the third session of the workshop, Big data will be the focus of the presentations and of the discussion among the EMERG Members. Building a data economy is part of the European Digital Single Market strategy. The EU initiative aims at fostering the best possible use of the potential of digital data to benefit the economy and society.
Generally, the free flow of non-personal data has been considered a leverage for boosting a competitive data economy in the Digital ecosystem: the aim is to allow companies and public administrations to store and process non-personal data wherever they choose.

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